Skip to main content

Paper co-authored by Paul Reilly, Elisa Serafinelli and colleagues nominated for ISCRAM prize

A paper co-authored by Senior Lecturer Dr Paul Reilly, Research Associate Dr Elisa Serafinelli and their colleagues from EMSC was nominated for a prize at the 2017 ISCRAM (Information Systems for Crisis Response and Management) conference.

This work, entitled 'Public expectations of social media use by critical infrastructure operators in crisis communication' and based on results from the EC H2020 IMPROVER project, explores public expectations of social media use by critical infrastructure operators during crisis situations.

Previous research into the role of social media in crisis communication has tended to focus on how sites such as Twitter are used by emergency managers rather than other key stakeholders, such as critical infrastructure (CI) operators. This paper adds to this emergent field by empirically investigating public expectations of information provided by CI operators during crisis situations. It does so by drawing on key themes that emerged from a review of the literature on public expectations of disaster related information shared via social media, and presenting the results of an online questionnaire-based study of disaster-vulnerable communities in France, Norway, Portugal and Sweden. Results indicate that members of the public expect CI operators to provide disaster related information via traditional and social media and to respond quickly to their queries on social media. CI operators should avail of the opportunities provided by social media to provide real-time information to disaster affected communities.

Find out more about the conference at its official website.

Comments

Popular posts from this blog

Raspberry Pi Weather Project now live

A project to create a raspberry pi weather station is currently live in the Information School.  The Sheffield Pi weather station has been created by Romilly Close, undergraduate Aerospace Engineering student at the University of Sheffield.  The project was funded by the Sheffield Undergraduate Research Experience (SURE) scheme and is being supervised by Dr Jo Bates, Paula Goodale and Fred Sonnenwald from the Information School. Information about the Sheffield Pi station and how to create your own can be found on the project website .  You can also see live data from the Sheffield Pi station on Plot.ly , and further information can also be found on the Met Office Weather Observations Website .    This work compliments the School’s existing project entitled ‘The Secret Life of a Weather Datum’ which explores socio-cultural influences on weather data.  This project is funded under the AHRC’s Digital Transformations Big Data call.  It aims to pilot a new approach to im

Reflections on LILAC 2023

Current student Yuki attended the LILAC Conference - the Information Literacy Conference - in April and shares her thoughts below! I attended LILAC this year as a MA Librarianship student at the Information School. Attending the conference was an incredible opportunity to meet other library professionals from across the world and learn about information literacy from a variety of perspectives.

Sheffield student presents at Arab League workshop

Huda Farhan presented at a workshop on updating and improving the Arab league thesaurus. The workshop was held at the Arab league building, Cairo 26-27 July 2009. A number of specialists (thesauri development and organization of information) attended the workshop by invitation. Six predefined papers were presented in addition to three new papers requested based on the workshop discussions. The workshop resulted in a suggested framework to update the Arab league thesaurus and a committee of 7 members to follow up the updating process.