Information School News

 Despite their many benefits, many of us intrinsically know that social media platforms are not entirely a force for good for human beings and our interactions. Use of social media is often linked with poor mental health, particularly in young people, and the kind of comparison it encourages between peoples’ lives can easily make one feel inferior, and exacerbate existing divides in society. And yet the advantages to these services are such that we continue to engage, perhaps trying to limit our own usage or engage with social media in ways that we deem to be the least damaging. “These platforms have been designed to extract value from our interactions”, says Dr Niall Docherty, Lecturer in Data, AI and Society at the University of Sheffield Information School. “They’re capitalist platforms with an economic incentive at their heart, yet somehow the users have to navigate the pressures and extremes put upon them just by using their own wits.” Dr Docherty’s forthcoming book, ‘ Healthy...

Senior Lecturer Dr Paul Reilly will give a talk entitled  Digital Contention in a divided society: social media, parades and protests in Northern Ireland on the 25th February, 4-5pm, for the Interdisciplinary Digital Research Group at Dublin City University. The talk is part of their 2021 Hybrid Research Seminar Series, featuring new books and research projects in the interdisciplinary space of humanities and social sciences. How are platforms such as Facebook and Twitter used by citizens to frame contentious parades and protests in ‘post-conflict’ Northern Ireland? What do these contentious episodes tell us about the potential of information and communication technologies to promote positive intergroup contact in the deeply divided society? These are the questions addressed in the talk. Register to attend this event (via Zoom) here: https://dcu-ie.zoom.us/webinar/register/WN_lHqPCJ4LRoO-bl-thpOUfw

Book on Social Media Research Ethics contracted with SAGE Dr Paul Reilly Doing Ethical Social Media Research, contracted with SAGE, due 2022. Yesterday I received the contract for my next book. ‘Doing Ethical Social Media Research’ will be published by SAGE in 2022. This book will explore the foundations of ethical decision-making, the perspectives of researchers on how to conduct ethical social media research, and how to address these issues when researching high-risk contexts and contentious issues. The book will be a hybrid research methods text aimed at students, researchers and anybody with an interest in social media research. It will include summaries of key issues and exercises for those wanting to learn more about digital research ethics. Many thanks to Michael Ainsley at SAGE for all his help in getting this contract over the line, and for the thoughtful and generous feedback of all the reviewers. I look forward to working on this project with Michael and the team in 2021. I ...

Media: How TikTok got political By Penny CS Andrews   Our PhD Researcher in information, media and communication, Penny CS Andrews, has written a piece for The Conversation.  They discuss how Tik Tok has become a platform for political messages.  You can read their article here.

Media: Dr Paul Reilly on the BBC talking about #fakenews  During the pandemic, our Senior Lecturer Dr Paul Reilly has seen a lot of interest in his specialism of fake news in social media. Dr Reilly was featured on the BBC this week discussing Twitter's decision to classify some of Donald Trump's Tweets as 'unsubstantiated'. You can read more about his appearances on his blog here. If you would like to speak to any of our academic staff about their research areas please contact our Marketing Officer.

Dr Paul Reilly featured in Forge Press  Senior Lecturer in Social Media and Digital Society, Dr Paul Reilly, has been featured in Forge Press. Dr Reilly, whose research focuses on the study of online political communication, is quoted in a feature around social media and censorship. You can read the feature here on page 12.

New Article: Entitled ‘PSNIRA vs. peaceful protesters? YouTube, ‘sousveillance’ and the policing of the union flag protests' by Dr Paul Reilly Dr Paul Reilly, Senior Lecturer in Social Media & Digital Society, has a new article in the journal First Monday out today. Entitled ‘PSNIRA vs. peaceful protesters? YouTube, ‘sousveillance’ and the policing of the union flag protests,’ it explores how Youtubers responded to footage of alleged police brutality during the union flag protests in Northern Ireland between December 2012 and March 2013. Drawing on a qualitative analysis of 1,586 comments posted under 36 ‘sousveillance’ videos, Dr Reilly argues that responses to these videos were shaped by competing narratives on the legitimacy of police actions during the flag protests. This footage focussed attention on the anti-social behaviour of the protesters rather than the alleged police brutality referred to in the video descriptions. The paper concludes by considering the proble...

ICT Manager and PhD candidate Paul Fenn  will be presenting at the Social Media for Learning in Higher Education Conference on the 9th January. Social media is now part of “the mainstream” but in terms of Higher Education it is the mainstream of marketing and selling education or an integral part of the mainstream of learning and teaching through developing digital confidence, capabilities and critique.  The SocMedHE18 conference provides open spaces to share, discuss and develop notions of what and why we currently do, what we could do and what should we do next with social media within an Higher Education learning and teaching context. Paul's session will be titled 'Exploring the impact of institutional policies on the use of social media in UK HE teaching'. 'The above will focus on my PhD, started Jan 2019', says Paul. 'At the conference presentation I will be discussing my research objectives, research methods and discuss part of my PhD research in ...

Senior Lecturer Dr Paul Reilly is pleased to report that his chapter written with Faith Gordon , ‘Digital weapons in a post-conflict society’, has been published in ‘ Anti-Social Media ', a volume edited by John Mair, Richard Tait and Tor Clark. A copy of the chapter can be downloaded here .

Senior Lecturer Dr Paul Reilly and Research Associate Dr. Ioanna Tantanasi have published an article entitled ‘Social media’s not all bad- it’s saving lives in disaster zones ‘ for the Conversation UK last week. The piece draws on their  CascEff and IMPROVER work on social media and crisis communication. Thanks to Stephen Harris for his editorial support and the invitation to comment on this issue.

The 9th International Conference on Social Media and Society was held earlier this month in Copenhagen, Denmark. Dr Wasim Ahmed, recent Information School PhD graduate (now assistant Professor at Northumbria University) presented his PhD work at the conference and his trip was funded by the Information School. The paper Moral Panic through the Lens of Twitter: An Analysis of Infectious Disease Outbreaks was co-authored by Head of School and Professor of Health Informatics Peter Bath, and Dr Laura Sbaffi. You can access the paper here .

In recent research, Information School alumni Xuguang Li, Senior lecturer Dr. Andrew Cox and Zefeng Wang from Shenzhen Energy Group Co explored a LinkedIn Dell User Group, where users help each other to fix product problems, as a case study in how social network sites can support the construction of knowledge. They found that the groups users were actively engaged in collaborative construction of knowledge and that a key phase in this knowledge construction took place in discussions categorised as “proposing a new idea”. The research also found that the collaboration was supported by the ways that the LinkedIn platform enables one-to-one interaction. In the group there was frequent usage of the technical symbol @ to communicate with particular members about testing their idea, to ask focused questions and more. The authors argue that the visibility of the users’ identity in the group was key to the cooperation and lack of verbal abuse that they saw in the activities on the platf...

Senior Lecturer Dr Paul Reilly's written submission to the Fake News Enquiry , entitled ‘Fake news, mis-and disinformation in Northern Ireland,’ has been published by the UK Government Department for Digital, Culture Media and Sport Committee . In the submission, Dr Reilly draws on his 17 years of research into digital media and conflict transformation in Northern Ireland to discuss how social media has been used to share mis- and disinformation during contentious episodes, such as the union flag protests and the Ardoyne parade dispute. The submission can be viewed here .

The Association for Information Science and Technology (ASIS&T), formed in 1937, is a not for profit organisation for information professionals. The organisation is a sponsor of an annual conference and also a number of serial publications including the Journal of the Association for Information Science and Technology (JASIST). The organisation also supports a number of prestigious sub-divisions known as Special Interest Groups. Until now there was no Special Interest Group on social media (SIG SM) for ASIS&T. However, due to the significant growth of the field as can be evidenced from conferences, journals, and scholarly articles based specifically related to social media it was now time to formulate such a group. There was strong support for forming the group from ASIS&T members and the decision for the inception of the group was announced at the 80th annual meeting in Washington, DC. We are a group of diverse and interdisciplinary scholars from across the world. Our miss...

PhD student Wasim Ahmed, Professor Peter Bath, and Dr Gianluca Demartini have recently had a peer-reviewed book chapter published which looked at the ethical, legal, and methodological challenges of researching Twitter. The chapter is now open access, and the abstract and the link to download the chapter are provided below. Abstract This chapter provides an overview of the specific legal, ethical, and privacy issues that can arise when conducting research using Twitter data. Existing literature is reviewed to inform those who may be undertaking social media research. We also present a number of industry and academic case studies in order to highlight the challenges that may arise in research projects using social media data. Finally, the chapter provides an overview of the process that was followed to gain ethics approval for a Ph.D. project using Twitter as a primary source of data. By outlining a number of Twitter-specific research case studies, the chapter will be a valuable res...

In 2017 the London School of Economics and Political Sciences Impact Blog received a total of 1,412,929 page views. PhD student Wasim Ahmed built on his 2015 post, which was also ranked among the top read, with a follow up post in 2017. The post was titled: Using Twitter as a data source: an overview of social media research tools (updated for 2017) . The post was ranked amongst most viewed in 2017 as well as being featured in the round up of top posts about communicating research with social media . In 2017 Wasim Ahmed represented the Information School at an expert panel at the London School of Economics and Political Sciences (LSE) on the importance of promoting research beyond academia. Wasim Ahmed noted that engaging with blog led to increased page views, citations, and interest inside and outside academia related to Wasim’s PhD.

This week, Senior Lecturer Dr Paul Reilly will be presenting two papers at the MeCCSA conference , which will be held at London South Bank University (10-12 January). The first one builds on Dr Reilly's research on social media and contentious politics in Northern Ireland, with the second based on data collected as part of the Horizon 2020 project IMPROVER . The programme for the conference can be found here and the abstracts of Dr Reilly's two talks can be found below: 1) Reilly, P. Loyalists against Democracy: Assessing the role of social media parody accounts in contentious Northern Irish politics Abstract: Parody accounts on social media have emerged as one of the key focal points for the debate of contentious political issues in Northern Ireland over the past five years. Some commentators have praised these accounts for providing a voice for the ‘silent majority,’ while others have condemned what they view as their crude stereotyping of working-class loyalist communitie...

Last week, Senior Lecturer Dr Paul Reilly, along with Dr Tina McGuiness from the Management School, ran an event for local schools entitled 'Could social media help you during a disaster?', as part of the 2017 ESRC Festival of Social Science. The description of the event was: Can social media help build disaster resilience in Sheffield? What role, if any, should social media users, and young people in particular, play in efforts to mitigate the effects of these incidents in their communities and help keep themselves and others safe? Recent research has suggested that social media can help emergency services during human made and natural disasters through the ‘push and pull’ of crisis information. The eyewitness perspectives shared by citizens on social media can help first responders build situational awareness and identify those areas most in need of assistance. At the same time, platforms such as Facebook and Twitter can provide emotional and material support to those affec...

Doctoral student Wasim Ahmed recently visited Northeastern University College of Computer and Information Science and attended a talk by Dr Marc Smith from the Social Media Research Foundation . Wasim shared his experiences of working with industry and how academic tools could be used to gain insight into commercial datasets.

Alongside Sergej Lugovic from the Zagreb University of Applied Sciences, PhD student Wasim Ahmed helped run and deliver a 3-day Summer School on social media research in June, which took place in Vodice, Croatia. The summer school connected concepts of Information Theory in relation to social media research, and examined practical methods of obtaining and analysing data. Wasim delivered the keynote talk titled Theoretical and Practical Foundations of Social Media Research. The event was picked up by a number of local media outlets including Info Vodice , and 100posto . A representative from the local mayor’s office opened the event, and highlighted the benefits of the collaboration. The event was attended by delegates across UK, and European institutions as well as a by a number those from local universities. Wasim noted that the event had been a great success with positive feedback, and was amazed by the impact it had generated.