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Dr Paul Reilly and Dr Elisa Serafinelli presented AESOP guidelines at ECREA 2017



Dr Paul Reilly and Dr Elisa Serafinelli presented the AESOP guidelines at the 5th International Crisis Communication Conference that took place in Lisbon, Portugal between 19-21 October, 2017. The list guidelines for effective crisis communication has been developed within the Horizon 2020 funded EU project IMPROVER.


The paper discussed how critical infrastructure resilience can be enhanced through the communication practices of critical infrastructure operators. In its conclusion,the paper proposed a set of guidelines (AESOP) for critical infrastructure operators to implement in order to increase critical infrastructure resilience through the use of both traditional and digital media.
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